Cancel/Change Order
To ensuring production and shipment is not delayed, orders will be processed once placed. Therefore, you are free to cancel/change your order within 24 hours of placing your order for any reason. Out of the time, we will not be able to free cancel/changing your order any more. If your order is shipped out, we cannot make any change/cancel on your order any more, however you can submit a request to cancel or change your order.
Privacy Policy
At Treviqo, we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, and protect your personal data when you use our website. COLLECTION OF PERSONAL INFORMATION We may collect personal information from you when you place an order, subscribe to our newsletter, or fill out a contact form. This information may include your name, email address, shipping address, and payment information. USE OF PERSONAL INFORMATION We use your personal information to process your orders, provide customer service, and send you promotional offers and newsletters. We may also use your information to improve our website and customer experience.
PROTECTION OF PERSONAL INFORMATION
We are committed to protecting your personal information and have implemented security measures to prevent unauthorized access, use, or disclosure of your data. We use secure payment gateways to protect your payment information and have strict data access policies for our employees.
SHARING OF PERSONAL INFORMATION
We do not sell or rent your personal information to third parties. We may share your information with our trusted partners, such as shipping carriers and payment processors, to fulfill your orders and improve our services. We may also disclose your information when required by law or to protect our legal rights.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and other tracking technologies to improve your browsing experience and personalize content and ads. Cookies are small data files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend that you review their privacy policies before sharing your personal information.
CHANGES TO PRIVACY POLICY
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending an email to your registered email address.
CONTACT US
If you have any questions or concerns about our privacy policy, please contact us at treviqo@gmail.com
Terms of Service
Welcome to Treviqo! These terms of service ("Terms") govern your use of our website and services. By using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
USE OF WEBSITE
Our website is for personal use only. You may not use our website for any commercial purposes or for any illegal or unauthorized activities. You agree to comply with all applicable laws and regulations when using our website.
PRODUCTS AND PRICING
We strive to provide accurate and up-to-date information about our products and pricing. However, we cannot guarantee that all information is accurate or complete. We reserve the right to change our product offerings and pricing at any time without notice.
ORDERS AND PAYMENT
When you place an order on our website, you agree to provide accurate and complete information about yourself and your payment information. We reserve the right to refuse or cancel any orders that we believe may be fraudulent or violate these Terms.
SHIPPING AND DELIVERY
Please refer to our Shipping & Delivery page for information about our shipping options, processing time, and delivery estimates.
RETURNS AND REFUNDS
Please refer to our Returns & Refunds page for information about our return policy and procedures.
INTELLECTUAL PROPERTY
All content on our website, including text, images, logos, and designs, is the property of Treviqo and is protected by copyright and other intellectual property laws. You may not use our content for any commercial purposes without our prior written consent.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
We make no representations or warranties about the accuracy, completeness, or reliability of the information on our website. We are not responsible for any damages or losses that may result from your use of our website or products.
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or losses that may result from your use of our website or products.
CHANGES TO TERMS
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending an email to your registered email address.
CONTACT US
If you have any questions or concerns about our Terms of Service, please contact us at treviqo@gmail.com
Shipping and delivery
At Treviqo, we strive to provide our customers with the best shopping experience possible. That's why we offer fast and reliable shipping options to ensure that you receive your order as quickly as possible.
PROCESSING TIME
All orders require 1-5 business days to process before they are shipped out. We will notify you via email once your order has been processed and is ready for shipping.
SHIPPING TIME
Once your order has been processed, shipping time depends on your location. We offer standard shipping options, which typically take between 10-12 business days for delivery. Please note that delivery times may vary depending on the shipping carrier and your location.
ORDER TRACKING
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to track your package and stay up to date on its delivery status.
Refunds & Returns
Thank you for shopping with us!
If you do need to make a return or exchange, you're welcome to do so within 30 days.
All returned items must be sent back to us unopened, unused, and in their original condition. We reserve the right to refuse a refund or exchange.
Please note if it has been over 30 days from the date you received your item(s), then we are unable to accept your return.
We will refund items if they are damaged when received. Please send us a picture of the item to help treviqo@gmail.com and one of our customer service team members will get back to you within 2 business days.